Mobily (Etihad Etisalat) remains one of Saudi Arabia’s leading telecommunications providers, serving over 12 million subscribers across the Kingdom. Whether you’re a Saudi resident or an expatriate, learning all the Mobily useful service codes is essential for managing your account efficiently. These codes can save you time and help you access balance information, data packages, and customer support instantly.
About Mobily Saudi Arabia
Mobily, officially known as Etihad Etisalat, launched its operations in Saudi Arabia in 2005 as the Kingdom’s second mobile operator. Headquartered in Riyadh, Mobily has grown to become a major player in the Saudi telecommunications market.
Key Statistics (2025-2026)
| Metric | Value |
| Total Subscribers | 12+ Million |
| Network Coverage | 99% population coverage |
| 5G Cities Covered | 50+ major cities |
| Market Share | Approximately 25% |
| Headquarters | Riyadh, Saudi Arabia |
Essential Mobily USSD Codes
USSD (Unstructured Supplementary Service Data) codes allow you to access Mobily services instantly without needing internet connectivity or the mobile app.
Quick Reference Table: Most Used Codes
| Service | USSD Code | Description |
| Balance Check | *1411# | Check current balance |
| Recharge | 1400[voucher]# | Recharge using scratch card |
| Data Balance | 14112# | Check remaining data |
| Own Number | *222# | Display your Mobily number |
| Mobily Menu | *1100# | Access main service menu |
| Customer Care | 1100 | Call customer service |
Balance and Recharge Codes
Managing your Mobily balance is straightforward with these dedicated codes:
Balance Inquiry Codes
*1411# → Check main balance
*1411*2# → Check data balance
*1411*3# → Check validity period
*1411*4# → Check bonus balance
*1411*6# → Check remaining minutes
Recharge Methods
Method 1: USSD Code Recharge
Dial: *1400*[16-digit voucher number]#
Example: *1400*1234567890123456#
Method 2: SMS Recharge
Send: [16-digit voucher number]
To: 1400
Method 3: Balance Transfer
Dial: *123*[recipient number]*[amount]#
Example: *123*0560001234*10#
Recharge Card Denominations Available
| Card Value (SAR) | Validity Period |
| 10 SAR | 7 days |
| 20 SAR | 30 days |
| 30 SAR | 30 days |
| 50 SAR | 60 days |
| 100 SAR | 90 days |
| 200 SAR | 120 days |
Internet and Data Package Codes
Mobily offers various data packages suitable for different usage patterns. Here are the essential codes for managing your internet services:
Data Package Subscription Codes
| Package Type | Code | Price (SAR) | Validity |
| Daily 1GB | 11001*1# | 6 | 24 hours |
| Daily 3GB | 11001*2# | 10 | 24 hours |
| Weekly 5GB | 11002*1# | 25 | 7 days |
| Weekly 10GB | 11002*2# | 40 | 7 days |
| Monthly 20GB | 11003*1# | 75 | 30 days |
| Monthly 50GB | 11003*2# | 120 | 30 days |
| Monthly 100GB | 11003*3# | 180 | 30 days |
Social Media Packages
Mobily provides dedicated packages for social media enthusiasts:
*1100*4*1# → WhatsApp Package (Weekly)
*1100*4*2# → Social Media Bundle (Facebook, Twitter, Instagram)
*1100*4*3# → YouTube Package
*1100*4*4# → Unlimited Social (All platforms)
Data Package Management
*1411*2# → Check remaining data
*1100*5# → View active packages
*1100*6# → Cancel auto-renewal
*1100*7# → Data package history
Customer Service and Support
Mobily provides multiple channels for customer support to ensure accessibility for all users.
Contact Numbers
| Service | Number | Availability |
| Customer Care (from Mobily) | 1100 | 24/7 |
| Customer Care (from other networks) | 0560101100 | 24/7 |
| International Roaming Support | +966560101100 | 24/7 |
| Corporate Services | 901 | Business hours |
| Technical Support | 900 | 24/7 |
Self-Service Options
Mobily App Features:
- Bill payment and recharge
- Package subscription
- Usage monitoring
- Store locator
- Customer support chat
Online Portal (care.mobily.com.sa):
- Account management
- Bill download
- Service modifications
- Complaint registration
Service Centers
Mobily operates 200+ service centers across Saudi Arabia, with locations in:
- All major shopping malls
- Dedicated Mobily stores
- Authorized retail partners
Mobily Special Services
Call Management Codes
*62*1100# → Activate call forwarding (no answer)
#62# → Deactivate call forwarding
*21*[number]# → Forward all calls
#21# → Cancel all forwarding
*#21# → Check forwarding status
Caller ID and Call Waiting
*43# → Activate call waiting
#43# → Deactivate call waiting
*#43# → Check call waiting status
*31# → Hide caller ID
#31# → Show caller ID
Voicemail Services
1200 → Access voicemail
*62*1200# → Activate voicemail
#62# → Deactivate voicemail
International Roaming
| Service | Code |
| Activate Roaming | 1231# |
| Deactivate Roaming | 1230# |
| Roaming Data Package | 11008# |
| Check Roaming Status | *123# |
Value-Added Services
Mobily Pay:
| USSD Code | Service Type | Description |
| *141# | Mobily Pay Menu | Access Mobily Pay options |
| 1411# | Check Balance | Check Mobily Pay balance |
| 1412# | Transfer Money | Send money via Mobily Pay |
Entertainment Services:
| USSD Code | Service Type | Description |
| 11009*1# | Gaming Packages | Packages for gaming |
| 11009*2# | Music Streaming | Packages for music apps |
| 11009*3# | Video Streaming Packages | Packages for video apps |
Mobily Prepaid vs Postpaid: Code Differences
| Service | Prepaid Code | Postpaid Code |
| Balance Check | *1411# | *1411# |
| Bill Inquiry | N/A | 14115# |
| Credit Limit | N/A | 14117# |
| Payment Due Date | N/A | 14118# |
| Usage Summary | 14119# | 14119# |
Tips for Mobily Users in 2026
Money-Saving Tips
- Bundle Packages: Combine voice and data for better value
- Auto-Renewal: Enable for uninterrupted service
- Off-Peak Data: Some packages offer bonus data during off-peak hours
- Family Plans: Share data among family members
Security Recommendations
- Register your SIM with a valid Absher ID
- Enable two-factor authentication on the Mobily app
- Regularly check for unauthorized subscriptions using 11005#
- Report lost SIM immediately to 1100
Conclusion
Mobily continues to enhance its services for Saudi Arabia’s diverse population in 2026. These USSD codes and service numbers offer quick access to essential telecommunications services, eliminating the need for internet connectivity or app downloads.
For the most current information and new service offerings, visit the official Mobily website at mobily.com.sa or download the Mobily app from your device’s app store.
Frequently Asked Questions
How do I check my Mobily number?
Dial *222# to display your Mobily number on screen.
What is the code to check Mobily balance?
Dial *1411# to check your current balance.
How can I transfer balance to another Mobily number?
Dial 123[recipient number]*[amount]# to transfer balance.
How do I contact Mobily customer service?
Dial 1100 from your Mobily number or 0560101100 from other networks.
How do I subscribe to a Mobily data package?
Dial *1100# to access the main menu and select your preferred package.
Can I use these codes while roaming?
Most USSD codes work while roaming, but some services may require activation.
