Last updated: 9 November 2026
These are the Mobily useful service codes you actually need in 2026: internet package codes with prices, balance check, recharge, credit transfer, emergency credit, roaming and customer care. Codes and prices come from Mobily’s own website.
One thing surprises many expats in Saudi Arabia: Mobily internet packages are not bought by dialling a code. You send a short code by SMS to 1100. Lists that show codes such as *1100*1*1# for data packages are wrong.
Most Used Mobily Codes (Quick List)
| What you want to do | Code |
|---|---|
| Check balance and package benefits | *1411# |
| Check main credit only | *1411*1# |
| Show your own Mobily number | *222# |
| Recharge with a scratch card | *1400*card number# or call 1400 |
| Buy an internet package | SMS the package code to 1100 |
| Transfer credit to another Mobily number | *123*number*amount# |
| Ask a friend to send you credit | *122# |
| Emergency credit (5 SAR) | *405# |
| Mobily main menu | *1100# |
| Neqaty points | *1100*3# |
| Customer care | 1100 (from Mobily) or 0560101100 |
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Mobily Internet Package Codes 2026 (SMS to 1100)
To subscribe, send the code in the “Subscribe” column as an SMS to 1100. Most bundles renew automatically; send the code in the “Stop renewal” column to 1100 to turn that off. These data bundles work as add-ons on prepaid and postpaid lines. Prices include VAT and are taken from Mobily’s data bundles page on 9 November 2026, so check the app before you pay.
| Data | Valid for | Price (SAR) | Subscribe | Stop renewal |
|---|---|---|---|---|
| 150 MB | 15 days | 5.75 | 750 | 00750 |
| 500 MB | 15 days | 17.25 | 5100 | 5102 |
| 1 GB | 30 days | 34.50 | 6100 | 6102 |
| 2 GB | 30 days | 57.50 | 7200 | 7202 |
| 5 GB | 30 days | 86.25 | 7300 | 7302 |
| 36 GB + 36 GB social media | 30 days | 109.25 | 7050 | 7052 |
| 46 GB + 46 GB social media | 30 days | 155.25 | 6300 | 6302 |
| 100 GB | 30 days | 184.00 | 7080 | 7082 |
| Unlimited | 30 days | 373.75 | 4930 | 4932 |
| 70 GB + 96 GB social media | 60 days | 241.50 | 7090 | 7092 |
| 10 GB | 90 days | 189.75 | 6070 | 6072 |
| 20 GB | 90 days | 253.00 | 8200 | 8202 |
| 50 GB | 90 days | 299.00 | 8070 | 8072 |
| 115 GB + 115 GB social media | 90 days | 368.00 | 8080 | 8082 |
| 300 GB | 90 days | 517.50 | 300 | No auto-renewal |
| Unlimited | 90 days | 1,121.25 | 4990 | 4992 |
| 600 GB | 180 days | 1,035.00 | 606 | No auto-renewal |
Which one is best value? For heavy use, the 100 GB bundle (code 7080) costs less per GB than the small bundles. If you only need data for streaming and video calls at home, compare it with a home fibre or 5G router in our guide to internet packages in Saudi Arabia.
Mobily Offer Check Code: See Current Offers and Your Active Package
Mobily does not publish a separate “offer check” dial code. Its data bundles page lists the Mobily app, the self-service portal and customer care as the ways to manage bundles. Use these instead:
- Your active package: dial *1411#. The reply shows your balance and the remaining benefits of your package, including data.
- Current offers and renewal dates: open the Mobily app. It lists every active bundle with its expiry date and renewal setting, and you can subscribe to new bundles from it.
- Without the app: sign in to the self-service portal at connect.mobily.com.sa, or call 1100.
- Full list of offers: the data bundles table above, taken from Mobily’s website, with the SMS code for each one.
Dial codes that some websites list for offers or data packages, such as *1100*1*1#, do not appear on Mobily’s pages. For data left on a data-only SIM, see how to check your Mobily balance and data.
Social Media Packages
Unlimited social media add-ons, also by SMS to 1100: 440 for 30 days (60 SAR), 447 for 7 days (20 SAR) and 441 for one day (4 SAR). Send 0440 to stop. They do not work while roaming or with an unlimited data plan.
Mobily Visitor SIM Codes
Visitor SIMs, sold to tourists and Umrah pilgrims, are the only Mobily packages with dial codes. Dial *7861# (Visitors 30), *7867# (Visitors 50), *7866# (Visitors 90), *7864# (Visitors 100) or *7865# (Visitors 150), or send the four-digit code by SMS to 1100. Check the data and minutes on the Mobily visitor page before you pay, as offers change.
Mobily Prepaid Plan Codes
Prepaid plans include minutes as well as data. Send the plan code by SMS to 1100. To stop the plan renewing, send 0 followed by the code (for example 0150). Prices include VAT and were checked on 9 October 2026.
| Plan | Main data | Price (SAR) | Valid for | SMS code |
|---|---|---|---|---|
| Prepaid Weekly Plus | 5 GB | 57.50 | 7 days | 55 |
| Prepaid 30 | 1 GB | 34.50 | 4 weeks | 30 |
| Prepaid 75 | 10 GB | 86.25 | 4 weeks | 75 |
| Prepaid 110 | 25 GB | 126.50 | 4 weeks | 110 |
| Prepaid 150 | 55 GB + unlimited social media | 172.50 | 4 weeks | 150 |
| Prepaid 150 Data Booster | 70 GB + unlimited social media | 172.50 | 4 weeks | 150D |
| Prepaid 180 | 80 GB + unlimited social media | 207 | 4 weeks | 180 |
| Prepaid 180 Data Booster | 90 GB + unlimited social media | 207 | 4 weeks | 180D |
| Prepaid 220 | 100 GB + unlimited social media | 253 | 4 weeks | 220 |
| Prepaid 220 Data Booster | 114 GB + unlimited social media | 253 | 4 weeks | 220D |
| Prepaid 360 | Unlimited | 395 | 4 weeks | 360 |
Some plans add bonus data during promotions. The Prepaid Daily and Prepaid Weekly plans are sold in the Mobily app; Mobily does not publish an SMS code for them.
How to Check Mobily Balance and Data
- *1411# shows your balance and the remaining benefits of your package, including data.
- *1411*1# shows your main credit only. Prepaid users can also send 1 by SMS to 1411.
- Postpaid users: send a blank SMS to 1411 to see remaining data and minutes.
- The Mobily app shows every active bundle, its expiry date and the renewal setting.
For screenshots and data-only SIMs, see our full guide to checking your Mobily balance and data.
Recharge and Credit Codes
Recharge
Dial *1400*card number# to add a scratch card, or call 1400 and follow the voice menu. You can also pay online in the Mobily app or through your bank app.
Credit Transfer
Dial *123*number*amount#, or send the recipient’s number, a space and the amount by SMS to 1100. Prepaid users can send 5, 10, 15 or 20 SAR at a time, for a fee of 0.5 SAR. Postpaid users pay 1 SAR per transfer, can only send to prepaid lines and are limited to 150 SAR a month.
Emergency Credit and “Send Me Credit”
| Code | What it does (prepaid only) |
|---|---|
| *400# | Check whether you can get emergency credit (free) |
| *405# | 5 SAR emergency credit, for a 1 SAR fee, taken back from your next recharge |
| *430# | Emergency credit up to 30 SAR |
| *403# | Emergency data: 300 MB for 7 days, 10 SAR |
| *122# | Ask a friend to send you credit (3 free requests a day, then 15 halalas each) |
Mobily Roaming Codes
Roaming must be switched on before you can buy a roaming bundle; call 1100 or use the Mobily app to activate it. Roaming data bundles are bought by SMS to 1100 with the codes Trip0 to Trip5, from a 24-hour bundle up to a 60-day bundle. Sizes and prices change often, so check them on Mobily’s roaming page before you fly. From abroad, call 00966560101100 for free roaming help.
Do not dial *123# to “activate roaming”, as some websites suggest: *123# is Mobily’s credit transfer code.
Customer Care and Neqaty Codes
- Customer care: 1100 from a Mobily line, 0560101100 from another network.
- Neqaty loyalty points: dial *1100*3# to check and redeem, or call 1460.
- Lost SIM or PUK code: call 1100 or visit a Mobily store with your Iqama or passport.
Check How Many SIMs Are on Your Iqama
Any SIM registered to your Iqama is your legal responsibility, even if someone else uses it. The CST’s free “My Numbers” service lists every mobile and data number on your ID. If you find a number you do not recognise, report it to the provider first; if it is not fixed within five working days, complain to the CST on 19966. Our guide shows the steps: check SIM cards on your Iqama.
Standard Call Codes That Work on Mobily
These are standard GSM codes rather than Mobily codes, and they work on most phones:
| Code | What it does |
|---|---|
| *21*number# | Forward all calls to another number |
| #21# | Cancel call forwarding |
| *43# / #43# | Turn call waiting on / off |
| #31#number | Hide your number for one call |
Tips Before You Subscribe
- Check the stop code when you subscribe. Most bundles renew every month and take the money from your credit.
- Dial *400# before you rely on emergency credit, as not every line qualifies.
- Codes and prices change with Mobily’s offers. The app always shows the current price before you confirm.
- Comparing networks? See the Jawwy balance check codes for STC’s digital SIM.
Using stc? See our list of stc balance, recharge and service codes.
Frequently Asked Questions
What is the code for Mobily internet packages?
Mobily internet packages are not bought with a dial code. Send the package code by SMS to 1100, for example 6100 for 1 GB for 30 days or 7080 for 100 GB for 30 days. Visitor SIMs are the exception: they can dial codes such as *7861#. You can also subscribe in the Mobily app.
How do I check my Mobily balance?
Dial *1411# to see your balance and package benefits, or *1411*1# for your main credit only. Postpaid customers can send a blank SMS to 1411 to see their remaining data.
How do I know my Mobily number?
Dial *222# from the SIM and your number appears on the screen. To see every number registered to your Iqama, use the free “My Numbers” service of the Communications, Space and Technology Commission (CST).
How do I stop a Mobily package from renewing?
Send the stop code by SMS to 1100. For data bundles it is shown next to each package (for example 6102 stops the 1 GB bundle). For prepaid plans it is 0 followed by the plan code, so 0150 stops Prepaid 150.
What is the Mobily customer care number?
Call 1100 from a Mobily line or 0560101100 from any other network. From abroad, call 00966560101100 for roaming help.
Is there a Mobily offer check code?
Mobily does not publish a separate offer check code. Dial *1411# to see your balance and the remaining benefits of your package, or open the Mobily app to see your active bundles and their expiry dates and to subscribe to new ones. You can also use connect.mobily.com.sa or call 1100.