Last updated: 10 October 2026
To check your Mobily balance, dial *1411# from your Mobily SIM. It shows your balance and the remaining benefits of your package, including data. Dial *1411*1# if you only want your main credit.
Codes such as *1411*2#, 14112# and “send 1 to 1442” that appear on other websites are not listed on Mobily’s pages.
Mobily Balance Check Codes (Quick List)
| What you want | Prepaid | Postpaid |
|---|---|---|
| Balance and package benefits, including data | *1411# | *1411# |
| Main credit only | *1411*1# or SMS 1 to 1411 | Not applicable (monthly bill) |
| Remaining data and minutes | *1411# | Blank SMS to 1411 |
| Emergency credit balance and eligibility | *400# (free) | Not available |
| Show your own Mobily number | *222# | Not listed by Mobily |
| Mobily main menu | *1100# | *1100# |
| Customer care | 1100 (0560101100 from other networks) | 1100 |
Codes are dialled from the Mobily SIM itself. If your phone has two SIMs, choose the Mobily line before you press call.
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Follow on WhatsAppHow to Check Mobily Data Balance
1. Dial *1411# (prepaid and postpaid)
- Open the phone app on the phone with your Mobily SIM.
- Dial *1411# and press call.
- A message appears with your balance and the benefits left in your package, such as data and minutes.
This works without mobile data or Wi-Fi, so it is the quickest check when your internet has stopped.
2. Send a blank SMS to 1411 (postpaid)
Postpaid customers can send an empty text message to 1411. Mobily replies with your remaining data and minutes.
3. Use the Mobily app
Download the Mobily app from the App Store or Google Play and log in with your Mobily number. The app shows your package and the data and minutes you have left, and you can recharge and buy bundles in it. It is the best option for a data SIM in a router or MiFi, because you cannot dial a code from those devices.
4. Call 1100
Call 1100 from your Mobily line, or 0560101100 from another network, and follow the menu. From abroad, Mobily’s roaming help line is 00966560101100 (Mobily contact page).
What about *1422#?
*1422# is an older data code that some users and websites still mention. It is not listed on Mobily’s current pages, so it may or may not work on your line. If it does not, use *1411# or the app.
How to Check When Your Mobily Package Ends
Mobily does not publish a separate expiry-date code. Check your package details in the Mobily app, or call 1100. Data bundles run for a fixed period, for example 30 or 90 days (see the table below), so note the date you subscribed or renewed.
Mobily Internet Package Codes (Subscribe and Stop)
Mobily data bundles are not bought by dialling a code. You send the bundle code by SMS to 1100. To stop a bundle renewing, send its stop code to 1100. These are the most popular bundles from Mobily’s Data Bundles page (prices include VAT):
| Bundle | Validity | Price (SAR) | Subscribe (SMS to 1100) | Stop auto-renewal |
|---|---|---|---|---|
| 1 GB | 30 days | 34.50 | 6100 | 6102 |
| 2 GB | 30 days | 57.50 | 7200 | 7202 |
| 5 GB | 30 days | 86.25 | 7300 | 7302 |
| 36 GB + 36 GB social media | 30 days | 109.25 | 7050 | 7052 |
| 100 GB | 30 days | 184.00 | 7080 | 7082 |
| Unlimited (no fair usage policy) | 30 days | 373.75 | 4930 | 4932 |
| 300 GB | 90 days | 517.50 | 300 | No auto-renewal |
For prepaid voice plans, the stop code is 0 followed by the plan code, for example 0150 stops Prepaid 150. See every bundle, plan and visitor SIM code in our list of Mobily service codes.
Low on Balance? Recharge or Get Emergency Credit
- Recharge with a card: dial *1400*card number# or call 1400 (Mobily recharge page).
- Ask a friend for credit: they can send you SAR 5 to 20 with *123*your number*amount# (credit transfer), or you can dial *122# to send them a “send me credit” request.
- Emergency credit (prepaid): *405# gives SAR 5 for a SAR 1 fee, *430# up to SAR 30, and *403# gives 300 MB of data for 7 days for SAR 10. It is repaid from your next recharge. Check eligibility with *400# (Mobily emergency credit).
Balance Check Not Working?
- On a dual-SIM phone, make sure the call goes out from the Mobily SIM.
- Check that the SIM has signal. Codes need the network, not the internet.
- If you are abroad, use the Mobily app over Wi-Fi, or call the roaming help line.
- Restart the phone and try again. If it still fails, call 1100.
- If a number on your iqama is not yours, check all lines registered to your ID with the free CST My Numbers service. See our guide to the SIM card limit in Saudi Arabia.
Planning your monthly costs? Our cost of living calculator includes mobile and internet bills.
On stc instead of Mobily? See the stc balance check code and Sawa codes.
Frequently Asked Questions
What is the code to check Mobily balance?
Dial *1411# from your Mobily SIM. It shows your balance and the remaining benefits of your package, including data. Dial *1411*1# if you only want your main credit.
How do I check my Mobily data balance?
Dial *1411# on a prepaid line, or send a blank SMS to 1411 on a postpaid line. The Mobily app also shows your remaining data after you log in with your number.
Does *1422# still work for Mobily data?
*1422# is an older code that some users still mention, but it is not listed on Mobily’s current pages. Use *1411# or the Mobily app, which are the methods Mobily publishes.
How do I stop a Mobily data package from renewing?
Send the stop code by SMS to 1100. Each package has its own stop code, for example 6102 stops the 1 GB 30-day bundle. For prepaid plans the stop code is 0 followed by the plan code.
What can I do if my Mobily balance runs out?
Recharge with *1400*card number# or by calling 1400. If you cannot recharge straight away, prepaid users can take emergency credit with *405# (SAR 5, SAR 1 fee) and check eligibility with *400#.
Sources: Mobily Data Bundles, Recharge and Payment, Credit Transfer, Emergency Credit and Contact Us pages on mobily.com.sa, and Mobily’s support community. Mobily changes bundles and prices from time to time, so confirm in the app before you subscribe.