Last updated: 15 October 2026
Your National Address is the official address of the building you live in, kept by Saudi Post (SPL). You register it by linking yourself, and your family if you wish, to that building on SPL Online or in the SPL app. Sign in with your SPL account or with Nafath. Registration is free, and a resident can hold up to 2 addresses.
This guide covers registering, printing proof, editing and fixing a suspended address. To read the six parts of an address, the short address and the postal code, see our Saudi postal codes and National Address guide.
National Address at a Glance
| Question | Answer |
|---|---|
| Who runs it | Saudi Post (SPL) |
| Where to register | SPL Online (splonline.com.sa) or the SPL app |
| How to sign in | SPL username or ID number and password, or Nafath |
| Fee | None listed for registering; optional villa plate SAR 166.75 with VAT |
| Addresses allowed | Residents 2, citizens 4 |
| Dependents allowed | Residents 4, citizens 11 |
| Proof of address | Print from SPL Online or the app, Maha chatbot, or Tawakkalna |
| Help | Customer service 19992; Maha on WhatsApp 0112898888 |
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What You Need Before You Start
- Your Iqama number and the Saudi mobile number you use for government services.
- The Nafath app if you have no SPL account yet. Nafath works with your Absher registration, so register on Absher first if you have not.
- Your building: you pick it on the map. The building number on the plate by the entrance, or on your rental contract, helps you choose the right one.
How to Register Your National Address on SPL Online
- Go to splonline.com.sa and select Log in. Use your username or ID number and password, or choose Nafath and approve the request in the Nafath app.
- Open National Address and select Add Address.
- Select your site on the map.
- Enter the building details, such as your apartment or unit.
- Review the details and confirm. The address then appears on your National Address page.
How to Register in the SPL App
- Open the SPL app and log in with your username or ID number and password, or with Nafath.
- Under My National Addresses, tap view more, then tap Add Address (+).
- Select your site, enter the building details, review and confirm.
How Many National Addresses Can You Have?

- Residents: up to 2 addresses. Citizens: up to 4.
- If you delete an address after reaching the limit, you can add a new one only 6 months after the deletion.
- You must keep at least one address, so SPL will not let you delete your last one.
Because of the 6-month wait, add your new address first when you move, then delete the old one, rather than the other way round.
How to Print or Download Your National Address Proof
Banks, employers and government offices sometimes ask for proof of your National Address. You can get it four ways:
- SPL Online: open National Address and choose the print proof option for your address.
- SPL app: tap Menu, then National address, and choose the print proof option.
- Maha chatbot: on WhatsApp at 0112898888 (or on the SPL website and app), choose “Request Proof of Address”, enter your Iqama number and the code sent to your registered mobile, and pick the address if you have more than one.
- Tawakkalna: your National Address proof is also available in the app.
How to Find Your National Address
If you already registered and only need the details, SPL lists these places:
- Your SPL Online or SPL app account
- Tawakkalna
- Absher
- The Maha chatbot (WhatsApp 0112898888)
- The Noor education platform, for parents of school pupils
Your address shows the building number, street, district, city, postal code, additional number and the 8-character short address. Our postal codes guide explains each part and how to find the code for any district.
How to Change, Update or Delete Your National Address
- Edit: open National Address, select the icon next to the address, choose Edit, update the details and confirm. In the app, go to Addresses, tap view more, then select the address.
- Set a main address: select the icon next to the address and choose the option to make it your main address.
- Delete: select the icon next to the address, choose Delete and confirm. Your last address cannot be deleted.
- Change the mobile number: log in with Nafath, then go to Edit Personal Information (website) or account, Personal Information (app), and choose Edit Mobile Number.
How to Add Your Family as Dependents
- Open National Address and the details of your address. In the app, go to Addresses, tap view more, select the address and open the dependent tab.
- Select Add dependent.
- Enter the dependent’s ID number, date of birth, mobile number and relationship to you, then confirm.
A resident can add up to 4 dependents and a citizen up to 11. A dependent aged 18 or over can only be removed if they have their own National Address.
Suspended National Address: What It Means and How to Fix It
SPL marks an address Suspended when it could not be verified, when the building is no longer on the National Address map, or when the address is no longer linked to your account. To make it active again, open National Address on SPL Online (or Menu, then National address in the app), select the icon next to the address and complete the site selection, building details and confirmation steps again.
Common Problems
| Problem | What to do |
|---|---|
| The code does not reach your phone | The mobile number on your SPL account may be old. Log in with Nafath and use Edit Mobile Number. |
| You cannot add another address | Residents are limited to 2. Edit an existing address instead, or delete one and wait 6 months. |
| Your address shows Suspended | Complete the site, building and confirmation steps again for that address. |
| You cannot find your building on the map | Ask the Maha chatbot or call SPL on 19992. |
Building Plate for Villas and Duplexes
If you live in a villa or duplex with a registered National Address, you can order a physical address plate on SPL Online: open National Address, choose the order option, pick a design and pay. The fee is SAR 166.75 including VAT for making, delivering and installing the plate, delivery takes 10 to 15 working days, and you can order up to 3 plates for one short address.
Why Your National Address Matters
Since 1 January 2026 parcel companies must not accept a shipment without the recipient’s National Address, so online orders can fail without it. The details are in our parcel delivery section. Some banks also ask for an up-to-date address; see what to do if your Saudi bank account is frozen.
Read next: moving to a new flat? Budget your rent and bills with our cost of living calculator.
Frequently Asked Questions
Is National Address registration free?
Yes. Saudi Post (SPL) lists no fee for registering, editing or printing proof of a National Address for individuals. The only National Address fee on its FAQ is SAR 166.75 for an optional building plate for villas and duplexes.
How many National Addresses can an expat register?
A resident can register up to 2 National Addresses and a citizen up to 4. If you delete one after reaching the limit, SPL lets you add a new one only 6 months after the deletion, and you must always keep at least one address.
How do I print my National Address proof?
Log in to SPL Online or the SPL app, open National Address and choose the print proof option for your address. You can also ask the Maha chatbot on WhatsApp (0112898888) with your Iqama number and the code sent to your mobile, or use Tawakkalna.
How do I change my National Address after moving?
Log in to SPL Online or the SPL app, open National Address, select your address and choose Edit, or add the new address and set it as your main address. You cannot delete your last address, so add the new one first.
What does Suspended mean on my National Address?
Suspended means SPL could not verify the address, the building is no longer on the National Address map, or the address is no longer linked to your account. Open the address on SPL Online or in the app and complete the site, building and confirmation steps again to make it active.
What is the SPL customer service number?
Saudi Post customer service is 19992 (toll-free). The Maha chatbot also answers National Address questions on WhatsApp at 0112898888 and on the SPL website and app.
Sources: Saudi Post (SPL) National Address FAQ, splonline.com.sa; Okaz reports of the Transport General Authority parcel rule (January 2026).

