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Employer Not Paying Salary in Saudi Arabia: Legal Rights, WPS Rules & What to Do

Introduction

Employer not paying salary in Saudi Arabia is not just a legal issue — for many expats, it becomes a deeply personal crisis. Rent is due, family back home is waiting, and daily expenses don’t stop just because a company delays payments. Yet thousands of employees across Saudi Arabia stay silent for weeks or even months, unsure whether delayed salaries are legal, afraid of losing their job, or simply unaware of their rights.

From real cases seen across Riyadh, Jeddah, Dammam, and other cities, one thing is clear: Saudi Arabia does not treat salary delays lightly. Over the past few years, the government has shifted from complaint-based enforcement to automatic digital monitoring. Through systems like the Wage Protection System (WPS) and Mudad, unpaid salaries are now tracked, flagged, and escalated — often without the employee filing a single complaint.

This guide explains exactly what the law says, how long a company can delay salary (legally: not at all), what happens after 2 months and 3 months of delay, and step-by-step what you should do to protect your income, your job, and your residency in Saudi Arabia.

No. Salary delay is illegal in Saudi Arabia.

Saudi labor law requires employers to pay salaries on time, every month, and through the banking system. There is no legal allowance for delaying wages due to business losses, cash-flow problems, or internal company issues.

Many employees assume delays are temporary or normal. In reality, even a single delayed salary can trigger a WPS alert, and repeated delays quickly escalate into serious violations.

Saudi Labor Law on Salary Payment

Under regulations enforced by the Ministry of Human Resources and Social Development, employers must:

  • Define a clear basic wage
  • Pay salaries monthly
  • Use bank transfer only
  • Record wages accurately in official systems

Failure to comply is considered:

  • A labor law violation
  • A Wage Protection System breach
  • Grounds for inspection, penalties, and service suspension

Saudi Arabia relies heavily on automatic system enforcement, not just employee complaints — a major advantage for workers.

What Is the Wage Protection System (WPS)?

The Wage Protection System (WPS) is a government-mandated program that monitors salary payments across Saudi Arabia.

How WPS works in simple terms:

  • Employers upload payroll files monthly
  • Banks confirm actual salary transfers
  • The system compares declared wages with real payments

If salaries are late, partially paid, or not paid at all, the employer is automatically flagged — even if the employee says nothing.

What Is Mudad and How Salary Violations Are Detected?

Mudad is the official platform that manages WPS compliance.

Employers must use Mudad to:

  • Register employee salaries
  • Declare basic wages
  • Upload payroll files on time

Once salaries are due, Mudad:

  • Sends reminders
  • Issues warnings
  • Escalates violations automatically

If ignored, inspection visits are triggered without employee complaints.

Saudi Gazette Update: New Mudad Salary Violations Explained

According to a Saudi Gazette report, the Ministry clarified additional salary-related violations many employees are unaware of.

Salary Actions That Trigger Mudad Violations

Violation TypeWhat It Means
Unreasonable basic wageToo low or too high for the role
Missing basic wageNot recorded for over 90 days
Excessive deductionsMore than 50% of salary
No wage recordSalary not paid or not recorded
Incorrect wage entryManipulated or wrong fields

These violations appear in the employer’s official compliance record and directly affect their ability to operate.

Salary Delay Timeline in Saudi Arabia

Time PeriodSystem ActionEmployer ImpactEmployee Impact
0–30 daysReminder stageWarningsPrepare documentation
31–60 daysSerious violationPartial service suspensionFile complaint advised
61–90 daysCritical violationFull service suspensionTransfer rights activate

This process is automatically enforced through Mudad.

What Happens After 2 Months Salary Delay?

A 2-month salary delay is a serious violation.

At this stage:

  • Employer services begin to restrict
  • Compliance rating drops
  • Ministry monitoring increases

Employees should immediately:

  • Collect evidence
  • Avoid cash payments
  • Prepare formal escalation

What Happens After 3 Months Salary Delay?

A 3-month salary delay triggers maximum penalties.

Consequences include:

  • Suspension of all employer services
  • No new visas or renewals
  • No business transactions

Most importantly:

  • Employees can transfer to a new employer without consent
  • Work permit validity does not block the transfer

This rule exists to prevent exploitation and forced labor.

Can Employees Change Jobs Without NOC?

Yes. When salary delay exceeds three months, employees may legally change employers without NOC.

Transfers are processed through Absher and labor systems.

This applies to:

  • Expats
  • Saudi nationals
  • Valid iqama holders

Read More: What is End of Service benifits which Expats ignore?

Where & How to File a Salary Complaint in Saudi Arabia (Official Guide)

Salary disputes in Saudi Arabia are not handled by embassies or police.

All cases are managed through official labor systems overseen by the Ministry of Human Resources and Social Development.

Not handled by:

  • Embassies or consulates
  • Police stations
  • Sponsors or HR promises

Using the wrong channel delays justice.

Step-by-Step: How to File a Salary Complaint Online

Step 1: Prepare Evidence

  • Bank statements
  • Employment contract (if available)
  • Messages or written promises

Step 2: Submit Complaint

  • Log in via Absher-linked account
  • Select Labor Complaint / Salary Dispute
  • Upload evidence and submit

Step 3: Mediation Stage

  • Employer responds officially
  • Justification may be submitted through Mudad

Step 4: Employee Decision Window (Critical)

  • Employer has 10 days to justify
  • Employee has 3 days to accept or reject
  • No response may auto-process employer explanation

Step 5: Escalation

Unresolved cases move to Labor Dispute Resolution Committees.
Most cases resolve before court.

What Happens to the Employer During This Process?

  • Compliance score drops
  • Services restrict progressively
  • After 3 months, full suspension applies
  • Employees gain transfer rights

Critical Expat Warnings

Employees often lose claims because they:

  • Leave Saudi Arabia before filing
  • Accept cash payments
  • Ignore Mudad notifications
  • Wait too long

👉 Always file while your iqama is active.

FAQs

How to file a salary complaint against an employer in Saudi Arabia online?

You can file a salary complaint online through the Ministry of Human Resources and Social Development labor services portal using your Absher-linked account and uploaded salary evidence.

You can file a labor complaint, go through mandatory mediation, escalate to a labor dispute committee, and request job transfer without NOC if the delay reaches three months.

How to contact the Ministry of Labor in Saudi Arabia regarding unpaid salary?

You can contact the Ministry via its online labor portal, visit a labor office with appointment, or call the unified labor hotline 19911.

What happens after 3 months salary delay in Saudi Arabia for expats?

After 3 months of unpaid salary, expats can legally transfer to a new employer without NOC, and employer services are fully suspended.

What happens after 2 months salary delay in Saudi Arabia?

After 2 months, the employer faces partial service suspension, and employees are advised to file formal complaints immediately.

What is the Mudad Wage Protection System?

Mudad is the official platform that manages payroll compliance and enforces WPS salary rules in Saudi Arabia.

Arslan Ahmad
Arslan Ahmad
Arslan Ahmad is a software engineer living in Saudi Arabia since 2019. He writes experience-based content focused on helping expatriates understand Saudi systems, culture, and daily life. His work combines personal experience with practical guidance to make life in Saudi Arabia easier for newcomers and residents alike.

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